PLACEMENT INSTRUCTIONS

Place the device over the area of pain, wait 2-5 minutes; if you are not starting to feel relief, move the device an inch at a time, waiting 1 minute between moves. Repeat until the optimum location is found, where your pain is at its minimum. The final location may be a good distance from where the pain is being felt. 


The pink dots on the images are examples of some good starting points in the event you are having trouble locating the sweet spot.  Please do not hesitate to email or call, we are happy to assist you. 

What is PainRelief.io®?

PainRelief.io® offers thin, reusable, wearable devices designed to support comfort and everyday activity for people experiencing occasional or ongoing pain and discomfort.

Each device uses patented NeuroCuple® technology in a simple, non-invasive design that can be used again and again.

How do I use the device?

Place the device near the area of discomfort and give it a few minutes.

For best results, try slightly adjusting the position until it feels most effective. Once you find the best spot, secure it in place and continue with your day.

Does the device need to touch my skin?

No. The device does not need to be placed directly on bare skin.

It can be used over:

  • thin clothing
  • cloth
  • wraps / scarf
  • bandages

How do I keep it in place?

The PainRelief.io® device can be held in place using a variety of methods, including:

  • the included loop fabric
  • wraps
  • bandages
  • medical tape
  • safety pins
  • soft support garments

Some people also simply rest or lie against the device while relaxing or sleeping.

How quickly will I know if it’s working for me?

Everyone’s experience is different.

Some people notice support quickly, while others may need a little more time to find the best placement and routine.

Because proper placement matters, we recommend giving yourself time to try it in different positions and in different situations.

What does it feel like when using it?

Some users report sensations such as:

  • warmth
  • cooling
  • tingling

Others notice little or no sensation at all.

A sensation is not required for it to be working.

What is your return policy?

We offer a:

137-Day Money-Back Guarantee

If you’re not satisfied, you can return your device within 137 days for a full refund.

We want you to have time to use it, find the best placement, and decide if it is the right fit for you.

How long should I wear it?

You can wear the device as needed.

Some people use it for shorter periods, while others wear it for longer stretches depending on comfort and routine.

Use it in the way that feels most practical and comfortable for you.

How many Devices can I wear at once? 

We recommend beginning with one to understand how it is affecting your pain. You can then add more if needed. 

Can I use it while sleeping?

Many people use the device while resting or sleeping.

If you do, make sure it is placed comfortably and secured in a way that feels safe and practical for you.

Does it contain drugs, creams, or ointments?

No it does not!

PainRelief.io® devices are:

  • drug-free
  • cream-free
  • ointment-free
  • mess-free

Can I use it for different parts of the body?

Yes. Different sizes are designed to work better for different areas.

General guide:

  • 2x5 — Best for smaller areas like hands, feet, jaw, and wrists
  • 4x4 — A versatile option for many everyday areas
  • 3x6 — Best for back pain and larger areas

    3-Piece Kit — Best if you want multiple sizes

Is PainRelief.io® Pain Relief Technology patented?

Yes,  it's covered by three or more patents and pending patents that can be found listed here http://ncapmedical.com it was invented by Rhett F Spencer from Heber City Utah

Which product should I start with?

If you are not sure which one to choose, we usually recommend starting with the:

NeuroCuple® 3-Piece Kit

It gives you multiple sizes so you can use the one that fits best depending on where you need support.

Do I need a prescription?

No. PainRelief.io® devices are intended as general wellness products and do not require a prescription.